30 minutes of remote technical support via remote control.  Includes tiered support escalation if necessary.

Remote support will be logged in 30-minute increments (For example: If 60 minutes are purchased and 30 minutes are used to address an issue, 30 minutes of support time will remain available on your account).

Turn Up Technology offers remote technical support for Sangoma / Dialogic Media Boards, Vertical Wave, and Vertical (Artisoft) TeleVantage.

Note: Please contact us before purchasing remote support so we may advise the time required to resolve your issue.  We often do not charge for questions requiring very little time to resolve, so please contact us before opening a ticket.